Kivzo is an online general store offering high-quality lifestyle, home, fashion, and daily-use products at affordable prices. We focus on fast delivery, easy returns, and a smooth shopping experience.

Most orders are delivered within 5–9 business days, depending on your location. You will receive tracking details via email/SMS as soon as your order is shipped.

We offer a 7-day easy return policy for damaged, defective, or incorrect items. Once the product is received back, your refund is processed within 3–5 working days.

After your order is shipped, you will get a tracking link on email or SMS. Simply open the link to check your package’s real-time status.

Yes! Kivzo uses SSL encryption and trusted payment gateways to ensure your payment details stay completely safe. You can shop with full confidence.